ConnectBooster - Some Customers Unable to Log In – Incident details

All systems operational

Some Customers Unable to Log In

Resolved
Partial outage
Started over 2 years agoLasted 3 hours 43 minutes

Affected

Website

Operational from 4:25 PM to 8:09 PM

App

Partial outage from 4:25 PM to 8:09 PM

SendGrid

Operational from 4:25 PM to 8:09 PM

Updates
  • Resolved
    UTC
    Resolved

    Our Development Team has recently deployed a resolution to the portal which has provided a resolution to the previous Login Issue for some clients through the ConnectBooster Portal.

    We believe this has been resolved, and are notifying the effected parties. If you have any continued issues please reachout to let our support team know at Support@connectbooster.com

  • Investigating
    UTC
    Investigating

    The ConnectBooster Team is currently investigating an incident preventing customers from logging in. At 9:30AM CT the ConnectBooster Team became aware of an increasing number of customers unable to access ConnectBooster. At this time, customers may not be able to access ConnectBooster or access may be intermittent. We will continue to post updates here as the investigation continues. Please contact support@connectbooster.com if customers notify you that they are not able to log in.