ConnectBooster - ConnectBooster Outage – Incident details

All systems operational

ConnectBooster Outage

Resolved
Major outage
Started about 3 years agoLasted 6 hours 21 minutes

Affected

Website

Major outage from 3:15 PM to 9:36 PM

App

Major outage from 3:15 PM to 9:36 PM

SendGrid

Major outage from 3:15 PM to 9:36 PM

Updates
  • Resolved
    UTC
    Resolved

    This issue is now resolved. ConnectBooster should be working correctly at this time.

  • Monitoring
    UTC
    Monitoring

    The ConnectBooster Team has identified a possible server issue that was preventing users from logging in to the ConnectBooster portal and implemented a potential fix to resolve the issue. ConnectBooster should now be accessible, however the ConnectBooster Team will continue to monitor for additional outages throughout the day until this issue is fully resolved.

  • Investigating
    UTC
    Investigating

    The ConnectBooster Team is currently investigating an application outage preventing users from accessing ConnectBooster. At 9:45AM CDT the ConnectBooster Team became aware of some users unable to access ConnectBooster. Users may not be able to access ConnectBooster or access may be intermittent. Please refer to our Status Page for updates. We will continue to update this page throughout this incident. ConnectBooster Support is unable to provide further information during this time.